Cape Coral Solar Service logo Cape Coral Solar Service 📞 (239) 539-2789

My solar installer went out of business: who services the system now

If the company that installed your solar system closed, the manufacturer warranties on the hardware almost certainly survived, the installer’s workmanship and roof-leak warranties did not, and any Florida-licensed solar or electrical contractor can take the system over. A takeover visit is $150 to $350, which buys a full condition check, monitoring back in your own name, and a written quote from published ranges. Repairs run from $300 to $600 for a microinverter to $1,500 to $3,500 for a string inverter.

Check this first

  1. Find out what you actually own. Pull the contract. Cash or loan means you own the hardware. A lease or a power purchase agreement means a finance company owns it and its servicer handles repairs, and the statement you pay every month names that servicer.
  2. Open the monitoring app and see whose account it is. If it still loads, note the brand: Enphase, SolarEdge, Tesla, SMA, Fronius, Generac. If the login is dead, that is the account problem covered on the app offline page.
  3. Photograph the inverter label and the panel label. The manufacturer names and serial numbers on those labels are what the warranty follows. They matter more now than the installer’s name ever did.

That is the safe list. Do not open DC equipment to read a serial; a photo of the outside label is enough to start.

The companies, with dates

Lee County was sold hard between 2019 and 2023, and many of the sellers are gone.

CompanyWhat happened
Pink Energy, formerly Power Home SolarChapter 7 on October 7, 2022, listing an estimated 25,000 to 50,000 creditors
Vision SolarChapter 7 on December 28, 2023, after a Florida Attorney General suit that month
ADT Solar, formerly SunproClosed 22 of 38 branches in November 2023, announced its exit from residential solar on January 24, 2024
Titan Solar PowerClosed June 13, 2024 after a sale fell through, Chapter 7 in Arizona about a week later
SunPowerChapter 11 in Delaware in August 2024; the buyer has said it did not take responsibility for systems installed on or before September 30, 2024

Plus dozens of local dealers that simply stopped answering. The full guide has the detail on each.

What survives and what does not

CoverageStatus
Panel manufacturer product and performance warrantyUsually survives, tied to the module
Inverter or microinverter manufacturer warrantyUsually survives. Enphase publishes 25 years on IQ and M-series microinverters; SolarEdge publishes 25 on optimizers and 12 on inverters
Battery manufacturer warrantyUsually survives, subject to its own terms
Installer workmanship warrantyGone
Installer roof-leak warrantyGone. See roof leak at the mounts
Production or savings guaranteeGone
Labor to remove and reinstall a covered partWas never the manufacturer’s. Enphase’s published U.S. warranty excludes it

That last row is the one that surprises people. The manufacturer ships a part; it does not send a crew. The bankrupt installer used to be the crew.

Why this hits Lee County harder

Two things happened at once here. The 2019 to 2023 sales boom put a lot of systems on Cape Coral, Fort Myers, and Lehigh Acres roofs from companies that no longer exist, and then Hurricane Ian on September 28, 2022 impacted 52,514 Lee County structures by the National Hurricane Center’s count. Owners who needed warranty service the most were the ones whose installer had just filed. Add Florida Statute 627.7011(5), which lets an insurer require replacement of a roof 15 years or older that cannot pass an inspection showing five years of remaining life, and the same orphaned owners are now being told their roof has to come off with the array on it. That is the detach and reset job at $200 to $400 per panel, and there is nobody left to call about it.

What a takeover visit includes

The orphaned system service visit documents the system end to end: panel and inverter make, model, and serials, string layout, racking and attachment type, rapid shutdown status, and a production reading against expected output. Monitoring is moved into your name where the manufacturer allows it, alerts are turned on, and you get a written condition report with any repairs quoted from the pricing page. Warranty claims that are worth filing get filed with the serial evidence attached.

What to expect on the call

Tell us who installed it and roughly when, and send three photos: the array from the ground, the inverter label, and the monitoring screen. You will get a plain answer about what is covered, what is not, and what the realistic bill looks like. If the honest answer is that your inverter is 12 years old and out of warranty and the number is a replacement number, you will hear that instead of a new-system pitch. Filing the claim yourself is also an option, and the step-by-step guide shows exactly how.

Frequently Asked Questions

My solar company went out of business. Is my warranty void?

The manufacturer warranties on your panels, inverter, microinverters, and battery are tied to the equipment and almost always survive. What ends with the company is the installer's workmanship warranty, its roof-leak warranty, and any production guarantee it wrote. Those were promises from a business that no longer exists.

Who can legally service my system now?

Any solar or electrical contractor with a current Florida license. Florida Statute 489.105 defines a solar contractor as one whose services consist of the installation, alteration, repair, maintenance, relocation, or replacement of photovoltaic systems, and electrical contractors carry the electrical scope. You are not tied to whoever installed it.

What does a takeover visit cost?

A diagnostic or takeover visit is $150 to $350. It covers a full check of the array, inverter, and monitoring, an ownership transfer of the monitoring account where possible, a written condition report, and a repair quote from published ranges. The fee is usually applied to the repair if you go ahead.

I lease the system or have a PPA. Does this apply?

Partly. If the equipment is leased or on a power purchase agreement, the finance company still owns it and its servicer, not you, is responsible for repairs. Find the servicer named on your monthly statement first. If you bought the system with cash or a loan, you own the hardware and everything on this page applies.

📞 Call (239) 539-2789