Your Solar Installer Went Out of Business: What Is Still Under Warranty and Who Can Service the System
September 4, 2026
If your solar installer closed or went bankrupt, the manufacturer warranties on your panels, inverter, and microinverters almost certainly survived, the installerâs workmanship warranty, roof-leak warranty, and production guarantee did not, and any Florida-licensed solar or electrical contractor can service the system. The catch is in the middle: manufacturers ship parts, they do not send crews, and most of their warranties exclude labor. A takeover visit at $150 to $350 sorts out what you have, and repairs run at published rates from there. This post is the full accounting.
The companies, with dates
Lee County was sold hard during the 2019 to 2023 solar boom, and a lot of the sellers are gone.
- Pink Energy (formerly Power Home Solar). Filed Chapter 7 liquidation in the U.S. Bankruptcy Court for the Western District of North Carolina on October 7, 2022, listing an estimated 25,000 to 50,000 creditors, after thousands of customer complaints and attorney general investigations in several states over systems that did not produce what was promised. Many of its systems used Generac PWRcell inverters and batteries.
- Vision Solar. Filed Chapter 7 on December 28, 2023. The Florida Attorney General had sued it that month, alleging it sold to hundreds of Florida consumers, delivered extensive delays, damage, and empty promises, and failed to complete the permit requirements on customer systems, leaving owners with unexpected fines or liens. Its phone number was disconnected.
- ADT Solar (formerly Sunpro). ADT bought Sunpro in 2021 for $160 million in cash plus stock, closed 22 of 38 branches in November 2023, and announced on January 24, 2024 that it was exiting residential solar entirely after an $89 million loss over the first nine months of 2023.
- Titan Solar Power. One of the largest residential installers in the country, operating in more than 20 states, closed its doors on June 13, 2024 after a sale fell through, and filed Chapter 7 in Arizona about a week later. A third-party service company bought its customer list in April 2025; the warranty obligations did not transfer with it.
- SunPower. Filed Chapter 11 in the District of Delaware in August 2024. Complete Solaria bought Blue Raven Solar, the New Homes division, and part of the dealer network for $45 million, and rebranded as SunPower in April 2025. The new company has said its purchase did not include responsibility for systems, batteries, or equipment installed on or before September 30, 2024. Lease and PPA customers were pointed to the financing servicer; cash and loan customers to their equipment makers.
Behind those brands were local dealers in Cape Coral, Fort Myers, and Lehigh Acres that sold and installed under them, and most closed alongside. As recently as August 2026, Orlandoâs WKMG was still reporting on Central Florida homeowners left in the dark by new installer bankruptcies. If your company is not on this list but the number is dead, the analysis below is the same.
Three warranties, three fates
Every solar system came with a stack of warranties from different parties. Sorting them by who issued them is the whole exercise.
1. Manufacturer product warranties: survived
These are contracts between you and the equipment maker, tied to the serial number at the installed address. The installer was the middleman, and the middlemanâs bankruptcy does not touch them.
- Enphase publishes a 25-year limited warranty on its IQ and M-series microinverters (M215, M250, IQ6, IQ7, IQ8). Its current U.S. warranty, effective January 30, 2025, covers subsequent owners at the original location if they file a change-of-ownership form and pay a transfer fee, requires claims within 90 days of discovering the defect, and ships the replacement to the original installation address.
- SolarEdge publishes 25 years on power optimizers and 12 years on inverters, extendable to 20 or 25 for a fee if purchased within 24 months of shipment.
- SMA publishes 10 years on string inverters and, unusually, covers labor and shipping.
- Panel makers typically publish 10 to 25 years on product defects (delamination, frame, junction box) and 25 years on power output (the panel will still produce some percentage of its rating).
- Battery makers (Tesla, Enphase, LG, Generac) publish roughly 10-year warranties on the hardware with cycle or throughput limits.
Equipment makers are honoring these on orphaned systems. The money to do so never depended on the installer.
2. The installerâs own warranties: gone
- Workmanship warranty. Usually 10 years, sometimes 25 on paper. Covers wiring, mounting, and the labor to fix anything the installer did wrong. Under Chapter 7 the company was liquidated and this is an unsecured claim against nothing. Under Chapter 11 the buyer chose which obligations to assume, and SunPowerâs buyer did not assume the pre-September 30, 2024 ones.
- Roof penetration warranty. The promise that the attachments will not leak. Gone, which matters in a county where every roof is on Florida Statute 627.7011(5)âs 15-year insurance clock.
- Production guarantee. The promise that the system would make a certain number of kilowatt-hours or the installer would pay the difference. Gone, and the Pink Energy and Vision Solar cases are largely about systems that never met these.
- Service promises. Free monitoring for life, annual cleaning, and the promise to handle the detach and reset when you re-roof. Gone.
3. The manufacturerâs labor coverage: mostly never existed
This is the part that surprises people. Enphaseâs warranty states that it does not include any cost of labor related to uninstalling the covered product, reinstalling the repaired or replacement product, or troubleshooting the ownerâs electrical system. SolarEdgeâs standard terms likewise cover the part and its shipping rather than the technician. When the installer was alive, it absorbed that labor under its workmanship warranty and you never saw the line. Now you do. A microinverter swap with the part supplied free by Enphase is still $300 to $600 in roof labor, permit, and re-provisioning, cheaper per unit when several are done at once. A string inverter under warranty still needs $1,500 to $3,500 worth of mounting, wiring, and commissioning minus the unit cost. The pricing page shows the math both ways.
What about the loan?
If you financed through a solar lender, the payments continue whether or not the system produces. The installerâs bankruptcy does not cancel the note. There are consumer-protection arguments about a lenderâs liability for the installerâs misrepresentations, and the Florida Attorney Generalâs Vision Solar case is one place those arguments are being made, but that is a conversation for a lawyer. Ours is getting the system to produce, which also happens to be the strongest position to argue anything from.
If you are on a SunPower lease or PPA, you do not own the system; the financing entity does, and its servicer is responsible for it. Call them first. If they will not send anyone, a service contractor can still diagnose and document, but repairs on a leased system need the ownerâs authorization.
Who can service the system
Any Florida-licensed solar or electrical contractor. Florida Statute 489.105(3) defines a solar contractor as one whose services consist of the installation, alteration, repair, maintenance, relocation, or replacement of photovoltaic systems and their equipment, and electrical contractors licensed by the state carry the same scope. You are not tied to the original installer, the brandâs dealer network, or anyoneâs âauthorized service providerâ for warranty work on the electrical and mounting side. The one place to check is battery systems, where some makers route warranty service through certified installers; a service contractor tells you which applies.
What you should expect from whoever takes it over:
- Documentation. Every component by make, model, and serial number, mapped to roof position. This is what every future warranty claim needs and what the closed installer took with it.
- Permit history. Lee County eConnect, the City of Cape Coral EnerGov portal, or the relevant city. Vision Solarâs Florida case was specifically about incomplete permits, and an unclosed permit surfaces at a home sale or an insurance renewal. If yours is open, it needs closing.
- Interconnection check. Whether your FPL or LCEC net-metering agreement is on file and matches the equipment on the roof. Both utilities require the local building officialâs inspection certificate before a system goes into service, and FPLâs Tier 1 agreement requires a new application before any modification that raises rated output.
- Production measurement. Actual output against expected for the arrayâs size, orientation, and the month. Often the honest finding is that the system is fine.
- Monitoring restored. Enphase, SolarEdge, and Tesla accounts transferred to you or to the servicing contractor. Installer white-label portals that went dark usually sit on top of one of those and only need a new account; a dead gateway is $300 to $800.
- Warranty list. What is covered, by whom, until when, and how to claim it.
- Findings report with repair quotes at published rates.
That is the orphaned system service, and from that visit forward you have a contractor of record.
How to file a manufacturer claim yourself
You can, and for a single failed microinverter some owners do. You will need the serial number of the failed unit (it is on the unit, under the panel, so the monitoring appâs device list is the practical source), the systemâs commissioning date, proof of ownership, and the fault data the manufacturerâs support desk asks for. Enphase directs claims through its support contact page; SolarEdge and the others run similar desks. The manufacturer issues a return authorization and ships the replacement to the installed address. Then someone has to get on the roof, swap it, and re-provision it in the gateway. If your monitoring account was the installerâs and is dark, you do not have the serial list, which is why the takeover visit comes first for most people.
The Southwest Florida twist
Every orphaned system in Lee County also went through Hurricane Ian on September 28, 2022 (52,514 structures impacted, 6 to 9 feet of surge in Cape Coral) and Hurricane Milton on October 9, 2024 (an EF2 tornado across Fort Myers and North Fort Myers, 129,000 LCEC and 111,000 FPL customers without power). Storm damage is not a warranty matter at all; it is an insurance matter. A takeover inspection that documents cracked cells, corroded connectors, and loosened attachments with serial numbers and a production comparison is also the document an adjuster needs. And when the roof comes off under the 15-year rule, the detach and reset is the takeover: every component gets documented on the ground.
The short version
Panels, inverters, microinverters, optimizers, and batteries: the makerâs warranty stands, you or your contractor file it, the part ships, the labor is on you. Workmanship, roof leaks, production guarantees, free monitoring: gone with the company. The loan: still yours. The system: serviceable by any licensed solar or electrical contractor in Florida, starting with a visit that puts a name and a serial number on everything. Send the installerâs name, the install year, a photo of the array, and whatever the app shows, and the FAQ covers what happens next.
What we do in Cape Coral
- Solar Panel Removal and Reinstall for Re-Roofs in Cape Coral
- Solar Inverter and Microinverter Replacement in Cape Coral
- Solar Panel Repair and Replacement in Cape Coral
- Orphaned Solar System Service in Cape Coral
- Solar Panel Cleaning and Inspection in Cape Coral
- Solar Battery and Monitoring Repair in Cape Coral
Cape Coral Solar Service